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Tuesday, January 06, 2009
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Service Alert: Lessons learned

Lessons learned

December 14-15 windstorm


Puget Sound Energy (PSE) has examined its performance during the record-breaking December 14-15, 2006 windstorm, seeking customer and employee feedback through focus groups, telephone and Web surveys, and internal debriefings.

In early 2007, PSE contracted with a consulting firm to provide an independent 5-month review of the utility's practices.

Read the July 2 report

Read the consultant's report and a letter from CEO Steve Reynolds.

Fact sheet

Download the Fact Sheet (628 KB PDF) for summary data on the storm's magnitude, PSE's response, and the report's recommendations.

Slide presentation

View the slide presentation, which we'd be happy to deliver to your community group.
December 2006 Windstorm: Lessons Learned

Emergency preparedness

Visit our Emergency Preparedness pages for tips on staying safe during storms and other emergencies that may result in power outages.


Click here to go to the Adobe Web site to download Acrobat. To view and print the PDF-formatted documents linked on this page, you'll need the Adobe ® Acrobat ® Reader. Download a free reader now.